Shared ownership support and advice

Buying your home is a big milestone, and we’re here to support you throughout your Shared Ownership journey. Whether you’re looking for information about your lease, buying more shares in your home, or understanding your options – you’ll find helpful guidance and support here. 

Staircasing 

As a Shared Owner, you may have the opportunity to buy additional shares in your home over time – a process known as staircasing. Buying more shares can help you increase your ownership and reduce the rent you pay on the remaining share. Every homeowner’s journey is different, and we’re here to help you understand your options. 

Stairpay 

We’ve partnered with Stairpay to help make staircasing easier to understand. The platform provides helpful tools and guidance to help you explore your options and plan with confidence. With Stairpay, you can: 

  • Explore your staircasing options 
  • Understand what may be affordable for you 
  • Plan towards owning a larger share of your home 
  • Access support and guidance when you need it 
  • Get started at a time that suits you

Ready to explore your options? 

Use Stairpay to learn more about staircasing and take the next step towards owning more of your home. 

Frequently Asked Questions 

Shared Ownership allows you to purchase a share of a home and pay rent on the remaining share. It can provide a more affordable route into home ownership for eligible buyers. 

Staircasing is the process of buying additional shares in your Shared Ownership home. As you increase your share, the rent you pay on the remaining share may reduce. 

No. Staircasing is entirely optional and depends on your circumstances and future plans. 

The cost of staircasing will depend on the current value of your home, the share you wish to purchase and any associated fees. 

In most cases, you’ll need an independent valuation to confirm the current market value of your home before purchasing additional shares. 

Stairpay is an online platform designed to help Shared Owners understand and plan for staircasing. It provides tools and guidance to help you explore your options and work towards greater ownership. 

Stairpay can help you understand what may be affordable, explore different ownership scenarios and plan your next steps, all in one place. 

Stairpay is available to Shared Owners whose landlord has partnered with the platform. If you’re unsure whether you can access the platform, please contact us. 

You can learn more about staircasing and access the Stairpay platform using the links on this page or contact our team for further support. 

Stairpay is available to Shared Owners whose landlord has partnered with the platform. If you’re unsure whether you can access the platform, please contact us. 

You can learn more about staircasing and access the Stairpay platform using the links on this page or contact our team for further support.